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FAQ
The majority of our pieces are one-of-one, with a few exceptions. Most of our products have NO restocks and NO duplicates. Once it’s gone, it’s gone.
Each piece is thoroughly inspected and graded. We’re honest about signs of wear—if a piece has imperfections, we’ll show and tell. Every piece goes through our in-house grading system: Condition Grading. It’s our way of keeping things transparent. You’ll also find detailed, close-up images of every item—including any marks, signs of wear, or unique character. What you see is exactly what you get—no surprises, no sugarcoating. Vintage isn’t perfect, and that’s the point.
(Check Condition Grading for more details)
No—we do not offer returns or exchanges. Each item is one-of-a-kind, and once it’s gone, it’s gone. To make sure you’re confident in what you’re getting, we provide detailed sizing info, detailed descriptions, clear condition grading, and close-up photos of every piece.
CONVOY Coins are rewards you earn with every item you purchase. For each piece you buy, you get 1 coin. Collect 10 coins and trade them for a 1000 EGP Gift Card.